Mason Chocolates - Custom Header
Mason Mason
Instagram
Mason Chocolates - Contact Us
Get in Touch

We're Here
for You

Whether you have a question about our artisan chocolates, need assistance with a corporate order, or want to plan an immersive visit to one of our Balinese facilities, our dedicated team is at your service.

Mason Chocolates boutique interior and artisan packaging
General Inquiries & Support info@masonchocolates.com

Our customer care artisans aim to reply within 24 business hours.

Phone & Concierge +62 811 3811 8000
+62 361 8989 777

Available Daily: 09:00am – 5:00pm (WITA)

Press & Partnerships

For media inquiries, wholesale, or corporate gifting, please direct your message to our management team via the contact form or our direct lines.

Send a Message
Find Us in Bali

Our Locations

The Heart of the Craft

Ubud Flagship Store

Mason Chocolate Centre,
Jalan Raya Kedewatan II, Kedewatan,
Ubud, Gianyar, Bali 80571

Experience our signature collection, witness the artisanal process, and shop exclusive in-store products at our flagship center.

Get Directions
The Agricultural Soul

Taro Factory Outlet

Koko Bambu,
Jl. Raya Taro, Taro, Tegallalang,
Gianyar, Bali 80561

Discover our roots. Nestled alongside our dedicated cacao plantation, offering an authentic tree-to-table educational journey.

Get Directions

How can we assist?

Find quick answers to common questions regarding our products, shipping, and visiting our facilities.

Orders & Shipping

Information regarding domestic and international delivery, packaging standards, and tracking your artisan chocolate parcels.

Corporate Gifting

Elevate your corporate relationships with bespoke Mason Chocolate gifting solutions, tailored packaging, and volume orders.

Tours & Tastings

Learn more about booking private factory tours, guided tasting sessions, and educational experiences in Bali.